• How do I signup for Mobile Spy online?
• What charge will show on my card?
• What is your refund policy?
• Do you take orders by phone/mail?

• What is your privacy policy?
• Do you provide tech support?
• How to cancel my subscription?
• Do you provide updates?

How do I signup for Mobile Spy online?
After you have decided to purchase, go to the purchase page. Click the Buy Now link for the billing frequency you would like. Follow the screens and enter the requested information to purchase online. We accept VISA, Mastercard, Discover and American Express credit cards for online purchases. After your order completes you will immediately receive an email containing a link to download your software and instructions for installation/usage.

What charge will show on my card?
The charge for any software on our site will appear as "Plimus, Inc." which is our payment processing provider. This company handles thousands of various software orders every day for many different types of software companies.

What is your refund policy?
As with all competitors, we do not issue refunds for simply changing your mind. If you experience troubles with our software we will work with you to resolve the issues in a timely manner. If the issues can't be resolved you'll receive a refund. We reserve the right to refund an order and discontinue support and service if you are threatening us or we determine you are using the service for disallowed purposes. All refunds result in immediate discontinuation of service and support. All sales are final.

Do you take orders by phone or mail?
Yes. To order Mobile Spy by toll-free phone or mail, first go to the purchase page. Click the Buy Now link for the billing frequency you would like. Then enter your information so it will be in our system. At the bottom of this page there will be a field called "Payment Type". In the field, select "Phone" or "Mail" and click "Next". You will then be taken to a page that gives you a reference number and a toll-free phone number to call or address to send to.

What is your privacy policy?
It is company policy that our customer databases remain confidential and private. We have not, will not, and won't ever sell names to "spammers" or other parties who would like to use our databases to advertise or solicit their products or services. Our products do not collect any information from your phone other than the information required for the products' successful operation.

Do you provide technical support?
Yes. After your purchase you will receive a premium software product with step-by-step instructions, updates for life, online & toll-free technical support for life. In the rare case of a problem, our support team will give you step-by-step instructions to correct your issue. 100% Guaranteed.

How do I cancel my subscription?
To cancel your automatic billing just contact us either by online to let us know you wish to cancel. Your automatic billing will be cancelled. Your account will remain active until the end of the period you purchased. At that time you would need to remove the software from your phone to avoid an "Invalid Login" error.

Do you provide software updates?
Yes. As long as you are a Mobile-Spy subscriber you will receive the latest upgrades to the software free of charge. We announce any software upgrades through your online account main page.

All orders are guaranteed 100% secure and processed by Plimus.com. Our servers are secured by VeriSign and scanned daily by McAfee to ensure that your data remains completely safe and confidential. Plimus is a member of the Better Business Bureau (BBB) online.